Job Description

Location:- Columbia, SC

Duration:- 12 Months 

Type of Hire:- W2

Visa:- USC/GC

Daily Duties / Responsibilities:-
• Perform system administration, automation, and development tasks for the Cloud Management Platform (CMP).
• Work with DTO and customer personnel to facilitate migrations to the DTO cloud infrastructure.
• Maintain continuity of shared services offered across AWS and Azure.

Required skills:-
• 10 years infrastructure, systems engineering, DevOps, or architecture
• 8+ years technical architecture
• 5-7 years AWS (IAM, Organizations, Networking Architectures, Cost Mgmt controls, etc.)
• 3-5 years Azure  (RBAC, Azure AD, Networking Architectures, Cost Mgmt controls, etc.)
• 3-7 years enterprise cloud architecture or governance
• 3-5 years Terraform and infrastructure as a code
• 3-5 years cloud migrations and platform operations
• 3+ years technical leadership and knowledge transfer
• Public Cloud infrastructure expertise

Preferred Skills:-
• Expertise in Terraform infrastructure as code, understanding of scaling technologies and solutions, experience with AWS or other clouds, familiarity with Kubernetes, Docker, or other container platforms, security, penetration testing and threat detection tools, and experience wServiceNow, Datadog, Dome9, and/or Aviatrix.
• Background in DevOps, Software Development, Site Reliability, or Systems Engineering. 
• Experience with configuration management and continuous deployment.

Required Education:-
Bachelor's degree in computer science or information systems and 8+ years of technical architecture experience and relevant hands-on engineering.

Required / Preferred Certifications:-
AWS andor Azure certifications preferred

Job Description 

Location:- Richmond, VA /- Remote

Type of Hire:- W2

Visa:- USC/GC

You will be working with our more established contractors and staff to focus on several web and Windows applications used both by internal ELECT staff and constituents of the Commonwealth of Virginia. The candidate will need expertise as a programmer and designer for Cloud Services. Experience implementing and developing applications to interface with Service Oriented Architecture (SOA) and other offerings from the major Cloud Service Providers required. Responsible for analysis, design, and coding for a new application. Individual must be able to work without assistance, provide leadership for others, and manage highly complex work efforts. Extensive industry experience is required with advanced education highly desirable. Will be involved in maintenance, enhancement and development work. The candidate will need a range of skills and knowledge of the technologies used and applications supported by the Application Team. Works with the Business Analyst, Application Architect and other Application Development Team members on an as-needed basis to ensure that design and code meet customer requirements. may also need to work with SaaS and Cloud service providers.

Job Description 

Location:- Lansing, MI

Type of Hire:- W2

Visa:- USC/GC

Job Summary:-
This position provides oversight, leadership, accountability and project management functions for large strategic projects and programs with high visibility at the Agency Executive level. These projects and programs require a fully dedicated project manager due to the level of complexity, degree of intricate detail and accountability to executive leadership. Strategic projects typically have a large diverse set of stakeholders, utilize vendor participation, require coordination of multiple complex schedules and significant integration with other systems.  Strategic projects typically have durations of 2 years or longer with 50 or more team members, require communication at the Agency Executive level and have a significant risk. This position will ensure consistency with the State of Michigan project management methodology (SUITE), perform long-term release planning based on organizational direction, regularly interact with the project management teams for status of budget, quality and schedule, escalate issues and risks as needed to executives and exercise project quality control activities to ensure project scope expectations are met.

Job Responsibilities:-
• Manage direct engagement with stakeholders and vendors, dedicating approximately 15–20% of time to executive-level communication, including high-level project oversight, stakeholder alignment, and leading monthly sponsor meetings to provide project health updates
• Establish and monitor project controlling methods to ensure timely knowledge and awareness of changes to project cost, quality or schedule.
• Provide planning, staffing, and reporting to ensure the successful completion of assigned projects according to the sponsor’s goals and objectives. Planning, staffing and reporting should adhere to the State of Michigan’s SUITE Project Management Methodology and the Agency’s project prioritization process. Planning, staffing and reporting spans the entire lifecycle of the project from initiation to closeout.
• Directs and coordinates the day-to-day activities, tasks and deliverables required from the project team according to the project plan.
• Perform miscellaneous functions as needed to contribute to the overall operation and objectives of the Department of Technology, Management & Budget (DTMB).

Required Qualifications:-
• 5+ years of experience working effectively in team environments within matrix organizations
• 5+ years of experience resolving complex, high-priority conflicts and competing requirements
• 5+ years of experience with data infrastructure concepts and data governance fundamentals
• 5+ years of experience applying Project Management principles, methodologies, and best practices
• 5+ years of experience with system development methodologies for building new systems and enhancing existing information systems
• 5+ years of experience working with data communications and information systems hardware and software concepts and operating principles
• 5+ years of experience communicating stakeholder needs clearly and effectively
• 5+ years of experience analyzing data, identifying problems, and developing actionable solutions
• 5+ years of experience conducting training sessions and facilitating informational workshops
• 5+ years of experience communicating across teams, building consensus, facilitating working sessions, and negotiating outcomes
• 5+ years of experience managing stakeholder relationships, maintaining positive interactions, and resolving issues

Preferred Qualifications:-
• Previous experience working in a government or public sector environment is preferred
• Experience in multiple relevant roles (e.g., Project Manager, Program Manager, Project Coordinator, or similar leadership/support roles) is preferred

Job Description 

Location:- Columbus, OH 

Type of Hire:- W2

Visa:- USC/GC

Job description:- The Business Analyst serves as a Senior Level Analyst responsible for leading the Business Analysis activities for the Modernization and full re-write of enterprise .NET Applications. The BA3 acts as a Bridge between business/program teams and Software development teams ensuring alignment, clarity and traceability from Intake of requirements through Delivery.

Business Analysis Skills:-
• Lead the Elicitation, Documentation and Validation of Business, Functional and Non-functional requirements.
• Facilitate Interviews and working sessions with Program teams, SME’s and Technical Staff.
• Develop User Stories, Acceptance Criteria and process flows.
• Document current state workflows, System dependencies and processes.
• Design future state workflows aligned with Modernization goals and .NET Architectural changes if any.
• Create process Maps, Decision Trees and Workflow Diagrams using Visio and other Modeling Tools.
• Support Data Migration Planning by documenting Data Models, Business Rules and transformation Logic.
• Experience developing Quality-of-service (non-functional) requirements - are requirements that do not perform a specific function for the business requirement but are needed to support the functionality. For example: performance, scalability, quality of service (QoS), security and usability.
• Experience developing Report Specifications - define the purpose of a report, its justification, attributes and columns, owners and runtime parameters.
• Strong organization and writing skills. Experienced developing graphic representations of complex business processes.
• Provide requisite Support for Quality Assurance testing, UAT Coordination, Defect Triage and Validation of Fixes.
• Review System Behavior aligns with documented requirements and Program expectations
• Communicate Project Status, Risks and Decisions to PM and other leadership.

Technical Skills:-
• Requires an understanding of Application Architecture, re-architecting, or rebuilding strategies Viz., Azure Functions, API’s SQL Server, .NET Core.
• Legacy Systems Analysis and Integration points to determine modernization path.
• Familiarity with Cloud Technologies, Microservices and modern DevOps practices
• Tool Proficiency: Experience with Project & Portfolio management tools like Clarity PPM, Azure DevOps, SharePoint and other off-the-shelf operational systems.

Experience:-
• Ideally, 7 to 8 years of relevant experience required. Past projects that involved writing requirements for legacy system migration, re-factoring or modernization would be highly preferred.
• Experience leading Teams cross development, operations, security and business needs.

Educational requirements:-
• Education: 4 year college Degree in IT, Computer Science, Engineering or Business with a focus on Technology 
• Certifications: At least One Certification from IIBA as a Business Analyst. Other Agile/Scrum certifications can strengthen credibility.

Job Description 

Location:- Columbus, OH

Type of Hire:- W2

Visa:- USC/GC

A Technical Writer (TW3) is needed for the Modernization / Re-write of a .NET Application. The TW3 would be responsible for all Technical Documentation, Business Process descriptions, system requirements, workflows and release materials are accurate, consistent and aligned with DCY governance standards and will work closely with software Developers, Business Analysts, Program teams, QA Testers and Project leadership.
Role:-
• Create and Maintain Architecture Diagrams, API Documentation, Data Dictionaries, Entity Relationship Diagrams and System Configuration guides.
• Document current state and future state workflows, including Intake Process, Billing Flows, Automated Jobs and System interactions.
• Maintain documentation libraries and subscription lists.
• Identify, create, revise, and maintain documentation and templates needed by the Application Teams.
• Develop, enhance, and maintain user documentation for multiple applications and Ensure appropriate control.
• Develop User guides, Quick Start Manuals, SOP’s and Training Content for Program Staff, supervisors and Administrators.
• Determine procedures for use of on-line documentation tools and version control documentation as appropriate.
• Educate both business and technical groups on the essential need for developing and using standard documentation for all processes.
• Organize and prepare work effectively to facilitate proactive resolution of problems, rather than reactive.
• Identify and make recommendations around documentation and templates needed by the Application Teams.
• Work with users and other State personnel to ensure that the solutions meet State business requirements.
• Identify and initiate continuous improvement opportunities.
• Direct the development of accurate estimates for documentation requests/activities as required
• Review and understand the Application Teams workplan.
• Determine time estimates and schedule for own work and resolve issues in a timely manner.
• Identify and track issues, risks and action items.
• Review and approve procedures for use of on-line documentation tools as appropriate.
• Identify business and technical documentation needs not currently addressed.
• Promote the need for developing and using standard documentation for all processes within the organization.
• Perform detailed reviews of interim and final tasks as appropriate.
• Oversee processing of service requests.
• Manage, deploy, and schedule Technical Writer activities.
• Develop and manage short and long-term documentation plans and schedules.
• Understand work requests/needs within Application Teams
• Work with Team Leads and Group Leads to set documentation goals.

Experience:-
• Ideally, 5-6 years of similar experience in projects that involved legacy system migration, re-factoring or modernization would be highly preferred.

Educational requirements:-
• Education: 4 year college Degree in IT, Computer Science, Engineering or Business with a focus on Technology
The Position is Hybrid and the hire should be able to come to DCY office in Columbus as needed.

Job Description

Location:- Columbus,  OH 

Type of Hire:- W2

Visa:- USC/GC

Job description:- Need a Program manager (PM3) to successfully direct, control, administer and regulate a Re-write/Modernization of a software Application based on .NET Technology. The Program Manager’s primary responsibility is to drive the entire software re-write from Start to Finish and ensure the Final Product meets the business, technical and quality requirements.

Project management Skills:-
• Designs project plans, which identify needs and define major tasks and milestones, based on scope, resources, budget, and personnel.
• Requires a thorough knowledge of Project management Methodology and approaches to incorporate sufficient Collaboration, Transparency and Feedback loops. Ensure that proper Project management processes are followed.
• Responsible for the development, adjustment, revision of estimates in Planning, Analysis, design, construction, testing and Implementation.
• Required skills Include Risk and Scope management to be able to define, Monitor and control Scope, budget and timelines especially in High-Risk Modernization scenarios.
• Strong Interpersonal Skills to keep Sponsors, Developers, Operations and end users aligned and informed of the program management metrics.
• Most importantly requires a strong critical thinking and problem-solving ability especially to address Technical Debt, Integration Challenges and unforeseen dependencies.
• Notify team leaders of Project Timelines, Milestones, phases, Work requests, target dates and approved executable work package.

Technical Skills:-
• Requires an understanding of Application Architecture, Refactoring, re-architecting, or rebuilding strategies.
• Legacy Systems Analysis and Integration points to determine modernization path.
• Familiarity with Cloud Technologies, Microservices and modern DevOps practices
• Tool Proficiency: Experience with Project & Portfolio management tools like Clarity PPM, Azure DevOps, SharePoint and other off-the-shelf operational systems.

Experience:-

• Ideally, Past projects that involved legacy system migration, re-factoring or modernization would be highly preferred.7 to 8 years of relevant experience required.
• Experience leading Teams cross development, operations, security and business needs.

Educational requirements:-
• Education: 4 year college Degree in IT, Computer Science, Engineering or Business with a focus on Technology
• Certifications: At least One Project Management license like PMP, PMI_ACP required. Other Agile/Scrum certifications can strengthen credibility.
The Position is Hybrid and the hire should be able to come to DCY office in Columbus as needed.

Job Description 

Location:- Lansing, MI

Duration:- 12 Months 

Type of Hire:- W2

Visa:- USC/GC

The scrum master position will work as a contract resource for the State of Michigan - Department of Technology, Management and Budget (DTMB) supporting the Michigan Department of Health and Human Services (MDHHS). The resource will act as the scrum master for the Michigan Department of Health and Human Services Accounts Receivable and Collections (MDHHS ARC) Project with duties including coaching the team on scrum practices, facilitating scrum ceremonies, removing impediments to progress, protecting the team from external distractions, and fostering collaboration and continuous improvement within the team and organization

Required Skills:-
- 5+ years of experience serving as a Scrum Master in Agile software development environments.
- Experience facilitating Agile ceremonies including Sprint Planning, Daily Scrum, Refinement, Sprint Reviews, and Retrospectives.
- Hands-on experience using Agile lifecycle management tools (Azure DevOps, Jira, Rally, VersionOne, etc.).

Preferred Skills:-
- Experience as a project manager
- CSM certificate
- Experience with Medical or Financial Systems

Other Preferred Skills:-
• Proven experience supporting complex, enterprise-level financial or debt management software solutions.
• Advanced knowledge of Scrum, Kanban, and Scaled Agile methodologies (SAFe, Nexus, LeSS, or similar).
• Strong understanding of software development life cycles (SDLC), secure application development lifecycle (SADLC), and modern DevOps practices.
• Demonstrated ability to guide teams in implementing Agile best practices, continuous improvement, and delivery forecasting.
• Strong ability to remove impediments, negotiate dependencies, and collaborate across cross-functional teams (engineering, QA, product, architecture, compliance, and operations).
• Proven ability to coach Product Owners in backlog refinement, story decomposition, estimation, and value prioritization.
• Experience supporting teams working with integration-heavy, API-driven, or data-centric systems.
• Strong understanding of regulatory, privacy, and security considerations in financial services software (e.g., PCI, SOC, FFIEC, CFPB-related requirements).
• Excellent communication, facilitation, conflict resolution, and stakeholder management skills.
• Ability to lead multiple Agile teams or a large, scaled program context.
• Experience working in fast-paced, cloud-first environments (Azure, AWS, or GCP).
• SAFe Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), CSM, PSM I/II, ICP-ACC, or equivalent certification.
• Experience working with debt collection/servicing systems, payment processing workflows, or financial case management platforms.
• Understanding of user-centered design, accessibility standards, and customer journey mapping.
• Experience supporting Quality Assurance processes including regression, user acceptance testing (UAT), and post-deployment validation.
• Ability to facilitate technical discussions, backlog elaboration sessions, and dependency alignment across multiple teams.
• Experience contributing to or establishing Centers of Excellence (Agile CoE) or process governance programs.

Key Competencies:-
• Strong servant leadership mindset with a focus on empowering teams.
• Exceptional analytical, organizational, and problem-solving skills.
• Ability to drive transparency, predictability, and continuous delivery.
• Comfortable facilitating executive-level reporting, burn-up metrics, dashboards, and KPI updates.
• Ability to maintain a positive, motivating influence within high-pressure or sensitive delivery timelines.

Job Description 

Location:- Atlanta, GA

Type of Hire:- W2

Visa:- USC/GC

Job Summary:-
We are seeking a skilled Database Infrastructure engineer to design, maintain, and optimize our core database environments. In this role, you will be the guardian of our data ecosystem, focusing heavily on automation, scheduling management, and infrastructure scaling. You will leverage scripting languages to automate routine maintenance, monitor system health, and orchestrate complex database jobs to ensure maximum uptime and peak performance.

Core Responsibilities:-
• Infrastructure Management: Design, configure, provision, and manage hardware and software configurations (Azure Cloud services and Windows Servers).  Ensure compliance with data governance and State data privacy regulations and manage user permissions.
• Automated Job Management: Design, implement, and monitor automated database jobs, maintenance tasks, and ETL workflows.
• Scripting & Automation: Write and maintain robust scripts (SSIS, PowerShell, etc.) to automate routine DBA tasks, deployments, backups, and health checks.
• Performance Tuning: Proactively monitor system performance, identify bottlenecks, optimize queries, and manage indexing strategies. Ability to resolve hardware, software and network issues.
• High Availability & DR: Maintain and test robust disaster recovery (DR) strategies, and failover testing. Provide 24/7 support for mission-critical systems as needed.
• Collaborate with cross-functional IT teams: Support application development and data integration through application environment configuration, IIS administration, and implementation of security and performance best practices.

Required Skills & Qualifications:-
• Education: A bachelor’s degree in computer science, information technology, or a related field
• Database Platforms: Strong expertise in managing enterprise systems (e.g., MS SQL Server, Windows Server, and Azure Cloud environment).
• Scripting Proficiency: Advanced knowledge of scripting languages like PowerShell and SSIS for automation.
• Infrastructure Concept: Solid understanding of storage systems, network architecture, and cloud infrastructure (i.e. Azure).
• Problem Solving: Excellent troubleshooting skills under pressure for critical production incidents.
• Certifications in relevant database technologies (e.g., Azure Database Administrator).
• Certifications such as Microsoft Certified: Azure Database Administrator Associate, Microsoft SQL Server
• Familiarity with CI/CD pipelines, DevOps processes and .NET applications.
• Experience with PowerApps, Power BI Services, Power Automate.

Job Description 

Location:- Rocky Hill, CT

Type of Hire:- W2

Visa:- USC/GC

A bachelor's degree in business IT / Computer Science or a related field is standard, Agile, Business analysis, Data analysis skills, Jira, Microsoft Excel, Proven experience in eliciting requirements and testing, Solid experience in writing SQL queries, Basic knowledge in generating process documentation Gather business requirements from users and translate into functional and technical specifications Document business processes and provide best practices recommendations Work as a liaison between the business and IT (QA, test, developers) Translate business needs into effective requirements statements Assess the business impact of requested and ongoing systems improvements Participate on project teams to ensure that implementation satisfies the business need and maximizes process and system integration Participates in enterprise-level project teams to identify and implement process and system improvements. Works with stakeholders to identify improvements and assess their relative priority Determines the appropriate course of action for new requests: immediate resolution through existing functionality, support request for quick implementation, or as part of a larger project Utilize experience in business processes for IT systems; business case development; requirements gathering; gap analysis; process mapping; solution design; and support Actively manages customer expectations and communicates status of pending projects Tracks backlog of requests and works with customer to incorporate these into subsequent projects based on priority Proven ability to take complex business requirements translating those requirements into functional requirements

Requirements:- Bachelors degree 7 years experience as business analyst focused on enterprise applications and IT systems Business process expertise desired in the areas of Accounting and Billing, Finance/Controlling, HR/Benefits/Payroll, Procurement, Contract Management, Quality Assurance, Legal/Regulatory Experience in business case development, requirements gathering and definition, gap analysis, process mapping, solution design Ability to handle multiple projects simultaneously in a dynamic, deadline-oriented environment Proven success as a business analyst, with demonstrated ability to facilitate discussion and build consensus Ability to produce quality requirements documents, process maps, use case diagrams. Ability to use various tools such as Visio and power point to graphically represent work flow diagrams, process flow and other information gathered

Job Description 

Location:- Columbia, SC

Duration:- 12 Months 

Type of Hire:- W2

Visa:- USC/GC

Daily Duties / Responsibilities:-
• Perform system administration, automation, and development tasks for the Cloud Management Platform (CMP).
• Work with DTO and customer personnel to facilitate migrations to the DTO cloud infrastructure.
• Maintain continuity of shared services offered across AWS and Azure.

Required skills:-
• 10 years infrastructure, systems engineering, DevOps, or architecture
• 8+ years technical architecture
• 5-7 years AWS (IAM, Organizations, Networking Architectures, Cost Mgmt controls, etc.)
• 3-5 years Azure  (RBAC, Azure AD, Networking Architectures, Cost Mgmt controls, etc.)
• 3-7 years enterprise cloud architecture or governance
• 3-5 years Terraform and infrastructure as a code
• 3-5 years cloud migrations and platform operations
• 3+ years technical leadership and knowledge transfer
• Public Cloud infrastructure expertise

Preferred Skills:-
• Expertise in Terraform infrastructure as code, understanding of scaling technologies and solutions, experience with AWS or other clouds, familiarity with Kubernetes, Docker, or other container platforms, security, penetration testing and threat detection tools, and experience wServiceNow, Datadog, Dome9, and/or Aviatrix.
• Background in DevOps, Software Development, Site Reliability, or Systems Engineering. 
• Experience with configuration management and continuous deployment.

Required Education:-
Bachelor's degree in computer science or information systems and 8+ years of technical architecture experience and relevant hands-on engineering.

Required / Preferred Certifications:-
AWS andor Azure certifications preferred

Job Description 

Location:- Indianapolis, IN

Type of Hire:- W2

Visa:- USC/GC

Essential Duties/ Job Responsibilities:-
Candidate will be a detailed planner, expert communicator, top-notch analyst, and have a deep understanding of business operations and IT systems. The person selected will be wholly committed to the discovery and development of cutting-edge innovative solutions.  They will review, analyze, and evaluate business systems and operational needs. Document requirements, define scope and objectives, and formulate systems to parallel overall business strategies. They will coordinate with departmental heads, executives, and other stakeholders to streamline processes, enhance productivity, and improve operational effectiveness. 

Responsibilities:-
• Collaborate with stakeholders to understand their needs and gather detailed business requirements.
• Develop and document business process models to illustrate current and future states.
• Propose and design technical and process solutions that meet business needs and objectives.
• Communicate and validate requirements with relevant stakeholders.
• Construct workflow charts and diagrams, studying system capabilities, and writing specifications.
• Identify opportunities for process improvements and contribute to ongoing optimization efforts.
• Convert roadmap features into smaller user stories.
• Work with IT and other departments to implement solutions and ensure they align with business goals.
• Liaison between various business departments and group
• Communicate findings, and recommendations, to project manager for updates to stakeholders and executives.
• Participate in testing and validating new systems and processes to meet business requirements.
• Assist with project management as needed.

Job Description 

Location:- Columbus, OH /- Remote

Type of Hire:- W2

Visa:- USC/GC

Responsibilities include:-
• Developing applications that interact with web services, APIs, and other software applications.
• Designing the overall structure of Agentic AI solutions, including determining necessary features, user flow, API development and integration with other systems. Requires understanding of API design principles and specific constraints of AI service interfaces.
• Implementing and tuning Natural Language Processing techniques to improve AI assistants’ understanding and response accuracy.
• Training and deploying AI models, and monitoring solution performance by creating and utilizing Dashboards.
• Creating custom indexes, managing data sources, and tuning intent matches to improve accuracy and relevance of results within the AI solution context.
• Designing conversational flows that provide a seamless and intuitive user experience, with strong focus on making the agent interactions as human-like and engaging as possible.
• Analyzing agent interaction data to identify patterns, trends, and areas for improvement. Preparing reports on agent performance metrics.
• Identifying and resolving issues related to agent performance, including debugging and updating the system as necessary.
• Ensuring the AI agent/ conversational assistant complies with data privacy laws and maintaining high standards of security, especially when handling sensitive user data.
• Working effectively with cross-functional teams, including business analysts, UX designers, project managers, and business customers and business SMEs from across the enterprise. Good communication skills are essential.
• Collaborating effectively with Automation Center of Excellence (CoE) team members, incorporating the established standards; adhering to organization process and ensuring that solutions align with target architectures and technology roadmaps. 
• Ensuring that AI systems operate safely, transparently and within acceptable boundaries in alignment with the organization’s governance policies and practices.
• Planning, initiating and spearheading proof of concept (POC) initiatives using emerging technologies.
• Technical writing leveraging tools such as Word, PowerPoint, Visio, SharePoint, and Excel to develop presentations and white papers.

Skills and Credentials:-
• Extensive knowledge and experience developing AI agents/ virtual assistants using Microsoft Foundry with Azure services like Azure AI Search, and Azure AI Language Service, Microsoft Power Platform and Microsoft CoPilot Studio.
• Ability to integrate chatbots with various Microsoft services (such as Office 365, SharePoint) and third-party APIs to enhance functionality.
• Ability to develop AI Conversation agents using Google tools such as CX Agent Studio, Google Conversational Agents, Google Dialogflow CX, and(/or) Google CCAI Services.
• Experience in creating Enterprise Looker Dashboards for monitoring performance of implemented AI Agents is required.
• Deep understanding of API design principles and specific constraints of AI service interfaces.
• Strong programming skills in languages such as C#, .NET, JavaScript, or Python. Experience in developing, testing, and deploying chatbot applications.
• Ability to facilitate and lead discussions with business SME’s
• Ability to create and present Ai solution proposals and communicate both business and technical concepts.
• Ability to lead and conduct emerging technology analysis and conduct proof of concept initiatives.
• Experience in training and deploying AI models.
• Experience in leading efforts to create technology solutions and architectures impacting critical areas of the business.
• Ability to establish and maintain a high-level of customer trust and confidence.
• Ability to think critically and solve problems.
• Strong consultative skills at a cross-functional level.

Experience:-
• Bachelor’s degree in computer science, Information systems or related discipline, or equivalent and extensive related project experience; Master’s degree preferred.
• Five years of experience in IT, with at least 2 years AI Conversational Agents implementation experience using Microsoft and google ecosystems and at least one year Power Platform experience.
• Agentic AI Developer Experience using Microsoft Foundry is mandatory.
• Experience developing and maintaining SharePoint online solutions using MS Power Platform mandatory.
• Agentic AI Developer Experience using Google conversational agents, Dialog flow CX with focus on Google CCAI Services is mandatory.
• Minimum of five years of hands-on design and implementation experience in IT, with knowledge in a minimum of two of the following technical disciplines: 
o Application development
o Network design
o Middleware
o Servers and storage
o Database management
o Operations
o Artificial intelligence and machine learning fundamentals
o Natural language processing (NLP) and large language model (LLM) integration

Job Description 

Location:- Columbia, SC

Type of Hire:- W2

Visa:- USC/GC

Daily Duties / Responsibilities:-
1. Support the development and implementation of AI strategies that align with organization’s goals and objectives
2. Contribute to the AI review and approval process for use cases and vendors, ensuring they meet established compliance and operational requirements across the state.
3. Support and promote the adoption of standardized AI processes.
4. Support the State’s AI Center of Excellence by contributing technical expertise to the design of secure architectures, development of reusable technical patterns, use case development, prototyping, feasibility assessments and responsible implementation of AI solutions.
5. Develop and maintain a high level of expertise in AI, positioning Office of Information Technology Services as a leader.

Required skills:-
(Please ensure candidate’s relevant experience is listed with appropriate supporting documentation)
• 1 year of proven experience with establishing proof of concept success criteria and evaluating AI solutions against criteria
• 2 years of hands-on experience with ChatGPT, Microsoft Copilot, and comparable generative AI platforms. 
• 2 years of experience designing and implementing AI agents and retrieval-augmented generation (RAG) solutions.
• 1 year of experience using AI-assisted coding tools to accelerate development, testing, debugging, and documentation.
• 1 year of experience defining AI use case success criteria, key performance indicators (KPIs) and production monitoring measures for AI use cases.
• 1 year of experience building dashboards and reporting for AI adoption, performance, cost, risk, and operational outcomes.
• 1 year of hands-on experience integrating AI capabilities with Azure and AWS.

Preferred Skills:-
• Background in a variety of programming languages and principals.
• Familiarity with the foundations of artificial neural networks (ANNs), transformers, natural language processing, image classification and time-series data.
• Experience with data tools and techniques for storing, retrieving, and cleaning data.

Required Education:-
Undergraduate degree in computer science, data science, artificial intelligence or related field required; advanced degree
preferred.

OTHER SKILLS/DUTIES:-
• Strong communication and knowledge-transfer skills.
•  Advanced report writing ability.
•  Excellent communication skills and relevant public speaking.
•  Experience working on complex projects.

Job Description 

Location:-Mechanicsville, VA

Duration:- 11 Months 

Type of Hire:- W2

Visa:- USC/GC

Position Summary:-
The Senior Microsoft SQL Developer will support the modernization of an enterprise tolling transaction platform undergoing a partial rewrite using microservices and modularization. This role is a critical part of the Agile/Scrum project team and is responsible for developing, optimizing, and modernizing SQL components within a business-critical, high-availability SQL Server environment running on Azure Virtual Machines (IaaS). The developer will collaborate with solution architects, cloud engineers, API developers, and testers to ensure high performance, scalability, and maintainability of the database platform, reporting to the Development Manager.

Key Responsibilities:-
• Develop and optimize T-SQL queries, stored procedures, functions, and views to support new application capabilities.
• Perform advanced performance tuning, indexing strategies, and query optimization for a business-critical SQL environment.
• Modernize existing SQL components while supporting legacy SQL code and structures.
• Support new feature development aligned with the microservices-based application modernization approach.
• Collaborate with .NET Core/C# developers to ensure efficient data access patterns and API/database integrations.
• Participate in modernizing existing database models to support modular, scalable architecture.
• Support and maintain high availability environments using Always On availability groups.
• Develop migration scripts, ETL logic, and integration solutions using SSIS and Databricks.
• Ensure PCI compliance requirements are followed and implement data retention rules as required.
• Contribute SQL-related changes through CI/CD pipelines using Azure DevOps and GitHub workflows.
• Participate in Agile ceremonies and deliver assigned work within established sprint cycles.

Required Skills:-
• 7–10+ years of SQL Server development experience in enterprise environments.
• Advanced T-SQL development skills including query tuning and performance optimization.
• Experience developing in SQL Server on Azure VM (IaaS) environments.
• Hands-on experience supporting high availability architectures using Always On availability groups.
• Experience modernizing database code and schemas, including legacy SQL support.
• Experience building ETL solutions using SSIS and Databricks.
• Experience collaborating with .NET Core/C# development teams.
• Experience deploying SQL updates through Azure DevOps and GitHub CI/CD pipelines.
• Ability to work effectively within Agile/Scrum teams.
• Knowledge of PCI compliance and database security requirements.

Preferred Skills:-
• Experience with Terraform or infrastructure-as-code to support SQL deployments.
• Experience working with microservices architectures and domain-driven design.
• Knowledge of scaling strategies for high-transaction SQL environments.
• Experience modernizing SQL workloads in cloud-hosted environments.

Job Description 

Location:- Columbia, SC

Duration:- 12 Months 

Type of Hire:- W2

Visa:- USC/GC

Daily Duties / Responsibilities:-
Responsible for performing tests on technical solutions to isolate and solve issues. Initiates tests, analyzes results, and finds solutions to technical problems.
• Demonstrate proficiency in SCDHHS test processes and SDLC tools
• Demonstrate ability to translate functional and technical requirements and technical designs into test cases
• Develop and execute functional and technical test cases under the direction of test leads and senior testers
• Create and maintain SDLC traceability from test cases to requirements and designs/software components; Assist in generation of requirement traceability matrices
• Participate in defect triage, retest, and resolution
• Create quality assurance documentation and reports as required

Required Skills (rank in order of Importance):-
• 2 years translating business requirements or policy documentation into test cases and scenarios
• 2 years knowledge of manual testing techniques (functional, regression, smoke, usability, boundary testing)
• 3 years deep knowledge of healthcare operations (preferably Medicaid), business processes •

Preferred Skills (rank in order of Importance):-
• 2 years’ experience with large enterprise or e-business systems
• 3 years’ experience using QA tools such as Jira, Azure DevOps, TestRail, or similar
• 3 years prior experience working in a standard SDLC (waterfall methodology) & in an AGILE delivery

Required Education:-
Bachelor’s degree in a technical, business, healthcare or related field. Years of experience can substitute for formal education.

Required Certifications:-
None required. Technical and/or Project Management certifications from recognized sources are desirable.

Job Description 

Location:- Mechanicsville, VA

Type of Hire:- W2 

Visa:- USC/GC

VDOT is seeking a highly-experienced Senior Azure Infrastructure Engineer to lead the implementation, configuration, governance, and ongoing management of our enterprise Azure environment. This role is ideal for someone passionate about building and maintaining secure, resilient, and scalable cloud platforms - and who is ready to set the standard for cloud excellence across the organization.
We are looking for a senior level engineer with deep expertise in Azure’s ecosystem, proven enterprise grade operational experience, and the ability to provide technical leadership across teams and to management.

What You’ll Bring:-
• Extensive, hands on experience with Azure services, Terraform IaC, cloud infrastructure design, security best practices, governance, and operational management
• A strong sense of ownership - someone who embraces complex challenges and sees them through from design to delivery
• The ability to guide, mentor, and cross-train other engineers, fostering a strong engineering culture
• Confidence in communicating technical recommendations, risks, and strategies to management and executive leadership

Core Responsibilities & Required Experience:-
• Provide expert guidance on the design, implementation, configuration, and governance of Azure resources, networking, and security policies
• Implement, maintain, and monitor mission critical cloud resources in a large enterprise environment
• Manage and optimize enterprise backup and disaster recovery operations, ensuring reliability and continuity
• Plan, lead, and execute cloud migration initiatives, including moving workloads from on premises to Azure
• In-depth experience working with other areas of IT such as architecture, security, development, and governance.
• Provide operational support and troubleshooting for production applications and infrastructure
• Utilize security tools such as Tenable to manage vulnerability remediation and improve security posture
• Build meaningful observability solutions using Azure Monitor, Workbooks, Alerts, and related tooling
• Develop and maintain robust disaster recovery (DR) strategies to minimize downtime and protect critical data
• Demonstrate strong networking knowledge, including OSI model concepts, core network protocols, and network level troubleshooting

Preferred Qualifications (Nice-to-Haves):-
• Microsoft certifications such as Azure Administrator Associate, Azure Solutions Architect Expert, or similar
• Networking certifications such as Network+, CCNA, or equivalent

Job Description 

Location:- Atlanta, GA

Type of Hire:- W2

Visa:- USC/GC

Essential Duties and Responsibilities:-
Customer Support
• Serve as the first point of contact for IT incidents, service requests, and technical inquiries.
• Provide remote, phone, email, chat, and desk-side technical support to end users.
• Troubleshoot and resolve hardware, software, network connectivity, printing, mobile device, and application issues.
• Escalate complex issues to appropriate IT teams while maintaining ownership and communication with customers.
• Deliver outstanding customer service while meeting established Service Level Agreements (SLAs).
Incident, Request & Problem Management
• Log, categorize, prioritize, and resolve incidents and service requests using ServiceNow.
• Follow ITIL best practices for Incident, Request, Problem, and Knowledge Management.
• Document troubleshooting steps, resolutions, and knowledge articles to improve service quality.
• Monitor ticket queues and ensure timely follow-up and closure.
Endpoint & Device Support
• Configure, deploy, image, and maintain Windows 11 laptops and desktops using Microsoft Intune and Autopilot.
• Install, configure, and troubleshoot desktop software, Microsoft 365 applications, browsers, VPN, and business applications.
• Support printers, scanners, webcams, docking stations, and other peripheral devices.
• Perform workstation moves, adds, changes, and equipment replacements.
Identity & Access Management
• Create, modify, and disable user accounts within Microsoft Entra ID (Azure AD) and Active Directory.
• Manage password resets, Multi-Factor Authentication (MFA), and account lockouts.
• Assist with onboarding, offboarding, and access provisioning activities.
Microsoft 365 Support
• Support Microsoft Outlook, Teams, OneDrive, SharePoint Online, and other Microsoft 365 services.
• Assist users with collaboration tools and cloud-based productivity applications.
• Troubleshoot synchronization, licensing, and authentication issues.
Hardware Asset Management
• Receive, inventory, assign, track, and recover IT assets.
• Maintain accurate hardware inventory records within ServiceNow Asset Management.
• Perform asset lifecycle activities including deployment, relocation, repair, replacement, and retirement.
• Assist with inventory audits and asset reconciliation.
Collaboration
• Work closely with Infrastructure, Cybersecurity, Applications, Telecommunications, and vendors to resolve issues.
• Participate in technology rollouts, hardware refreshes, software deployments, and special IT projects.

Minimum Qualifications:-
• High School Diploma or GED.
• Two (2) years of experience providing technical support in a Help Desk or Service Desk environment.
OR
• Associate degree in Information Technology, Computer Science, or related field and one (1) year of technical support experience.

Preferred:-
• Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field.
• Experience supporting state or local government environments.

Preferred Technical Experience:-
Experience supporting:
• Microsoft Windows 11
• Microsoft 365
• Microsoft Teams
• Microsoft Outlook
• Microsoft Entra ID (Azure AD)
• Active Directory
• Microsoft Intune
• Windows Autopilot
• ServiceNow
• Cisco Webex
• VPN technologies
• Multifactor Authentication (MFA)
• Network printers
• Hybrid cloud environments
• Hardware Asset Management (HAM)
• Basic Software Asset Management (SAM)

Knowledge, Skills, and Abilities:-
• Strong customer service and communication skills.
• Excellent troubleshooting and analytical skills.
• Ability to diagnose hardware, software, and network issues.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong documentation and organizational skills.
• Ability to explain technical concepts to non-technical users.
• Ability to work independently and collaboratively within a team.
• Knowledge of ITIL service management principles.

Job Description 

Location:- Harrisburg, PA

Type of Hire:- W2

Visa:- USC/GC

Description of Duties:-
1. Support a 24/7 schedule, including nights, weekends, and holidays as needed.
2. Provide proactive, on-site monitoring and response for mission-essential communication sites and information systems.
3. Classify, prioritize, and escalate alerts promptly to ensure timely resolution.
4. Follow established procedures for data collection, triage, analysis, classification, and escalation to meet performance targets.
5. Capture, log, respond and escalate events from email, chat, voice, and other systems with accurate documentation.
6. Collect and analyze technical data to classify events, distinguish valid issues from false positives, and maintain triage accuracy standards.
7. Work with team members to develop and refine playbooks, dashboards, metrics, and detection strategies.
8. Coordinate effectively with stakeholders to ensure clear understanding of incidents and recommended response actions.
9. Provide support during network and security incidents, assisting with resolution efforts as directed.

Desired/Required Skills:-
• Strong analytical and problem-solving skills
• Ability to work in a fast-paced, high-stakes environment
• Excellent communication and documentation abilities
• Willingness to work flexible shifts in a 24/7 schedule
• 1-3 Years of experience working in a security operations center.

Job Description 

Location:- Lansing, MI

Type of Hire:- W2

Visa:- USC/GC

Job Responsibilities:-
• Responsible for complex Common Batch Framework and Common Scheduler to ensure current and reliable data is available for critical business processes and decision making. 
• Responsible for Data Warehouse change management infrastructure and all promotions of code and ddl; performing build engineer tasks for both manual and automated promotion processes. 
• Responsibility for complex Linux security model on DW ETL servers.  (Servers are administered by another group, but our team is responsible for the security structure and authorizes user access to the groups and sudos)
• Responsibility for Teradata security and access.
• Conduct data architecture reviews and audits to ensure alignment with enterprise standards
• Create and maintain comprehensive documentation of data architecture, processes, and solutions
• Responsible for providing support for escalated Data Warehouse issue troubleshooting and resolution.
• Evaluate and recommend new data technologies and tools to improve performance and scalability
• Ensure data quality, accuracy, and effective use of enterprise data assets
• Manage and support data integration processes, including ETL workflows across multiple systems
• Collaborate with external vendors and third-party service providers as needed
• Support patch management, system upgrades, and ongoing system maintenance
• Monitor system performance and troubleshoot technical issues across data platforms
• Perform data profiling and implement data quality rules for assessment and validation
• Execute data cleansing and standardization using both built-in and custom data rules
• Develop and maintain disaster recovery and backup strategies for data systems
• Lead efforts to migrate data warehouse processes to standardized/common frameworks
• Conduct elevated access reviews and user audits to ensure compliance
• Identify and remediate audit findings related to data systems and security

Required Qualifications:-
• 8+ years Teradata experience – top requirement
• Experience supporting the loading of data from multiple source systems
• Ability to provide targeted training and technical guidance to development teams for troubleshooting and batch support
• Minimum of 5 years of Linux experience
• Proven ability to work both independently and collaboratively within a team environment
• Strong decision-making skills with the ability to determine appropriate solutions while adhering to SoM and MDHHS/DTMB policies
• Strong problem-solving and analytical thinking skills, particularly in troubleshooting complex data and system issues
• Strong communication skills with the ability to translate complex technical concepts to both technical and non-technical stakeholders

Preferred Qualifications:-
• Previous government experience or State of Michigan experience 
• Experience with cloud-based BI tools
• Experience with cloud-native platforms ( AWS, GCP, or Azure ) preferred.

Job Description 

Location:- Columbia, SC

Duration:- 12 Months 

Type of Hire:- W2

Visa:- USC/GC

Position Details:-
This position supports the agency’s cybersecurity and data protection operations, with a focus on DLP, Insider Risk Management, Copilot/AI data security, auditing, vendor security reviews, and device patching. The analyst will review and triage security alerts, investigate access and movement of sensitive information, perform system and vendor audits, document findings, assist with incident escalation, and work with technical and business teams to strengthen the agency’s overall security and data governance posture.

Must Have/Required Skills:-
The candidate must have 3-5+ years experience supporting enterprise cybersecurity operations, including threat monitoring, incident response, and risk analysis. The candidate must have 3 years hands-on experience working with data protection technologies such as data loss prevention (DLP), insider risk management tools, and data security posture management for AI (DSPM for AI). The candidate must have 3 years experience reviewing and triaging data related security alerts, analyzing access and movement of sensitive information, documenting findings, and escalating incidents according to established procedures. The candidate must also have 3 years of collaborating with technical and nontechnical teams to resolve security issues and supporting continuous improvement in the agency’s data security posture.

Preferred/Nice to Have Skills:-
Experience working with AI driven security tools, Cortex, particularly DSPM platforms designed to manage sensitive data used by AI systems, is preferred. Experience finetuning DLP policies, refining insider risk alerts, or supporting data governance programs is beneficial. Familiarity with Azure security, identity-based access controls, conditional access, and security automation or scripting is also preferred.

Required Education and/or Certifications:-
A bachelor’s degree in cybersecurity, information technology, computer science, or a related field is required; equivalent experience may be considered. A foundational security certification such as CompTIA Security+ or GIAC Security Essentials (GSEC) is required. Preferred certifications include Microsoft SC100, SC200, CEH, or an Associate level CISSP.

Security Analyst Position Summary/Job Purpose:
The purpose of this position is to support the agency’s cybersecurity and data protection program by helping protect sensitive information, monitor security risks, and strengthen controls around AI, Copilot, DLP, Insider Risk, auditing, and vendor security

Key Responsibilities/Job Functions:-
Data Protection & Data Governance
Monitor and administer Data Loss Prevention (DLP) policies and controls.
Investigate potential data loss, data exposure, and unauthorized access incidents.
Support Data Security Posture Management (DSPM) initiatives related to AI and Copilot.
Review the movement, storage, and sharing of sensitive information.
Assist in implementation of data classification and data handling requirements.
Participate in data governance initiatives and support data owners and stewards.
Security Monitoring & Incident Response
Review and triage security alerts from DLP, Insider Risk Management, DSPM, and other security platforms.
Investigate suspicious activity involving sensitive information.
Document findings and maintain investigation records.
Escalate incidents according to agency incident response procedures.
Assist with containment, recovery, and post-incident activities.
Insider Risk Management
Monitor Insider Risk Management alerts and cases.
Analyze user activity associated with potential policy violations.
Conduct investigations while maintaining confidentiality and proper chain of evidence.
Recommend corrective actions and risk mitigation strategies.
Vendor Security Management
Participate in third-party and vendor security assessments.
Review vendor security documentation, audit reports, and questionnaires.
Identify cybersecurity risks associated with third-party services.
Assist in tracking remediation efforts and risk acceptance decisions.
Security Auditing & Compliance
Support cybersecurity audits and compliance reviews.
Collect and analyze evidence for regulatory and policy requirements.
Assist with risk assessments and control validation activities.
Maintain documentation supporting compliance efforts.
Collaboration & Reporting
Work with technical and non-technical staff to address security concerns.
Prepare reports, metrics, and presentations regarding security risks and trends.
Participate in cybersecurity awareness and training initiatives.
Recommend improvements to security policies, procedures, and controls.